Donors are entitled to request a refund if an error occurred during the donation process, such as incorrect amounts being entered or unintended donations.
Donors are entitled to request a refund if an error occurred during the donation process, such as incorrect amounts being entered or unintended donations.
Requests for refunds must be submitted within 30 days from the date of the donation.
To initiate a refund, donors must send a request via email or through the contact form available on our official website at gaza-city.org.
The request must include the transaction number, the amount donated, and a detailed explanation for requesting the refund.
We will review your refund request within 7 business days of receipt.
You will be notified of the decision regarding your refund through email.
If the refund is approved, it will be processed back to the original payment method.
We reserve the right to amend this policy at any time. Updates will be posted on our website.
We urge all donors to regularly review the policy to stay informed about the latest updates.
For any queries or assistance with our refund policy or services, please contact us via email at: pr@mogaza.org
We are here to help and ensure your satisfaction with our services.
We are steadfast in our commitment to transparency in all dealings and strive to build and maintain trust with all our donors.
Rest assured that all refund, return, and service requests will be treated with the utmost professionalism and respect.
Thank you for your support and trust. We are committed to ensuring that your experience with us is positive and fulfilling.